Welcome to our Frequently Asked Questions (FAQ) page! We understand that our customers may have queries about our products, services, and policies. That’s why we’ve compiled a comprehensive list of the most commonly asked questions to help you find quick and easy answers.
From product details and warranty information to payment methods and delivery options, this page is designed to provide clarity and guidance. Whether you’re shopping for the latest gadgets or need support after your purchase, you’ll find everything you need here.
1. What products do you sell?
We offer a wide range of electronics, including mobile phones, laptops, printers, smartwatches, and accessories. Our products cater to both personal and business needs.
2. Are the products genuine?
Yes, all our products are 100% authentic and sourced directly from trusted global brands.
3. Do you provide warranty on your products?
Yes, we provide manufacturer warranties on all eligible products. The warranty terms depend on the brand and product type.
4. Can I place bulk orders for my business?
Absolutely! We offer special pricing and services for corporate and bulk orders. Please contact our sales team for more details.
5. How can I place an order?
You can browse our website, add items to your cart, and proceed to checkout. Alternatively, you can visit our store in Kinshasa for a more personalized shopping experience.
6. Do you offer delivery services?
Yes, we provide fast and reliable delivery across Kinshasa and surrounding regions.
7. What payment methods do you accept?
We accept cash, credit/debit cards, and mobile payment solutions.
8. Do you offer repair services?
Yes, we have an expert team for repairing electronic devices purchased from our store.
9. How can I contact customer support?
You can reach our customer support team via phone, email, or the contact form on our website. We’re here to assist you!
