Privacy policy

Privacy Policy

Last updated: July 26, 2025

DRC Mart operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). DRC Mart is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified.

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment details, credit/debit card info, transaction details, and payment confirmation.

  • Account information such as your username, password, security questions, preferences, and settings.

  • Transaction information including items you view, add to your cart, or purchase.

  • Communications with us including the information you provide in customer support inquiries.

  • Device information such as your device, browser, network connection, IP address, and unique identifiers.

  • Usage information regarding how and when you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, use the Services, communicate with us, or provide personal information.

  • Automatically through the Services via your device, browser, cookies, and other similar technologies.

  • From our service providers who collect or process personal information on our behalf.

  • From our partners or third parties.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

  • To provide, tailor, and improve the Services such as processing your payments, fulfilling orders, remembering preferences, and offering a customized shopping experience.

  • For marketing and advertising including sending marketing communications, advertisements, and promotions based on your activity.

  • For security and fraud prevention to protect your account, detect fraudulent activity, and secure our services.

  • To communicate with you for customer support and maintaining our business relationship with you.

  • For legal reasons to comply with applicable law, respond to legal requests, and protect our rights.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify and other service providers who perform services on our behalf (e.g., IT management, payment processing, customer support).

  • With business and marketing partners for marketing services and targeted advertising.

  • With your consent or at your direction, such as for shipping products or using social media integrations.

  • For business transactions like mergers or to comply with legal obligations.

  • Within our corporate group or affiliates.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit will be transmitted to and shared with Shopify and third parties that may be located outside your country. To learn more about how Shopify processes your personal information, visit the Shopify Privacy Policy.

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices or the content of these external websites. Please review their privacy policies separately.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority. If you believe we have collected such information, please contact us at drcmart73@gmail.com.

Security and Retention of Your Information

We take reasonable steps to protect your personal information, but no security system is 100% secure. We recommend you use secure channels for sensitive information.

We retain your personal information as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access personal information we hold about you.

  • Delete or correct inaccurate personal information.

  • Portability: request a copy of your data to transfer it.

  • Manage communication preferences by unsubscribing from marketing communications.

You can contact us directly to exercise your rights.

Complaints

If you have concerns about our privacy practices, please contact us at drcmart73@gmail.com. You may also lodge a complaint with the relevant data protection authority depending on where you reside.

International Transfers

Your personal information may be transferred, stored, and processed outside your country. We will comply with relevant legal transfer mechanisms, such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect the most recent changes.

Contact Us

If you have any questions or wish to exercise any of your rights, please contact us at drcmart73@gmail.com.